Swifties vs Ticketmaster

We have two ongoing Swiftie cases against Ticketmaster-Live Nation. One is in federal court in California and the other is in state court in Texas. The progress in our federal case is awaiting the outcome of a 9th Circuit Court of Appeals in a separate antitrust lawsuit: Skot Heckman, et al v. Live Nation Entertainment Inc., et al (Case Number 23-55770).

We are not party to this lawsuit, but it specifically is challenging the mandatory arbitration component of Ticketmaster’s terms and conditions. Basically, fans have to waive many of their consumer rights just to buy tickets. The oral arguments are anticipated to be in June or July 2024. Here are PDFs of Live Nation’s opening brief, as well as Heckman’s answering brief. If the Ninth Circuit finds in favor of the plaintiffs then it will be a huge win for our own case!

New Ticketmaster Lawsuit in Texas

Kinder Law filed a lawsuit in Dallas, Texas on behalf of seven plaintiffs. The plaintiffs’ claims are regarding the November 2022 ticket sale for Taylor Swift’s Eras Tour. The defendants include Ticketmaster LLC, Live Nation Entertainment, Inc., SeatGeek, Inc., Dallas Cowboys Football Club, LTD., and the Harris County Sports & Convention Corporation.

The lawsuit makes the following claims:

  • BREACH OF CONTRACT

  • FRAUD

  • NEGLIGENT MISREPRESENTATION

  • NEGLIGENCE

  • ANTITRUST VIOLATIONS

Original Swifties v. Ticketmaster Lawsuit PDF

August 10, 2023

Judge George Wu ruled in favor of fans the Heckman et al. v. Live Nation et al. case. This is a watershed moment in fans ability to hold Ticketmaster accountable for their anti-consumer business practices.

Case background

Live Nation's mandatory arbitration agreement was previously challenged in the case Oberstein v. Live Nation Ent. Inc.. District Judge George H. Wu of the Central District of California ruled against Oberstein and this decision was held up on appeal by the 9th Circuit Court in February 2023.   

Live Nation recently switched to a new arbitration agreement through New Era ADR, which is far more stringent. The Heckman hearing on August 10th will determine whether the new arbitration agreement is binding. See NBC News' Ticketmaster’s ‘Kafkaesque’ arbitration process is rigged, lawyers say for a detailed explanation. This ruling will have a crucial impact on our own case.

We had a court hearing on July 20, 2023. In the hearing Judge Wu said the following:

"So I guess we would hold off on that motion because you will see what happens when I rule [in the Heckman case], and, you know, if it's different then maybe it's a different result. If it's not different, then I probably should reach the same result in this case as I did in that case, if it's the same issue, which apparently both sides are saying that it's probably the same issue." - Judge Wu, July 20th hearing transcript, p. 11-12 transcript PDF

July 20, 2023: PRESS RELEASE: Judge denies Motion to Remand in the case of Swifties vs. Ticketmaster PDF

July 18, 2023: Judge Wu tentatively denied our motion to remand back to state court. PDF

Important dates:

  • November 6, 2023, Hearing on Motion to Compel Arbitration Hearing Notice PDF

  • July 20th, 2023, 8:30am PST: Motion to remand back to state court.

  • June 8, 2023 court order